Remote Jobs
Service Desk Representative - Call Center Based
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Job Description
- Req#: 744000070588235
Employer Industry: Customer Service Solutions
Why Consider this Job Opportunity:
- Remote position with no commute required
- Flexible schedule options to accommodate work-life balance
- Paid training provided after client certification
- Opportunities for career advancement within the organization
- Paid time off and access to telehealth benefits
- Support major brands while delivering professional service
What to Expect (Job Responsibilities):
- Answer inbound calls and assist customers with questions, concerns, or product/service issues
- Use provided tools to document and resolve customer needs accurately
- Follow established protocols for communication and case handling
- Participate in required certification courses to qualify for client assignments
- Maintain performance targets in quality, communication, and efficiency
What is Required (Qualifications):
- High school diploma or GED required
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
- Strong communication and active listening skills
How to Stand Out (Preferred Qualifications):
- Prior customer service or call center experience is a plus
- Basic computer knowledge and typing ability
- Spanish language skills are a bonus
#CustomerService #RemoteWork #CareerOpportunity #FlexibleSchedule #PaidTrainingAbout the company
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