The Warehouse Group
Service Desk Team Member - The Warehouse, Atrium (Part Time)
This job is now closed
Job Description
- Req#: REF25103B
- Friday 3:15 PM to 8:15 PM
- Saturday 3:15 PM to 8:15 PM
- Previous experience in retail, hospitality or a customer facing role
- Experience with POS systems
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods
- A team discount card across our brands
- A paid day off on your birthday
- Continuous training and development
- Career progression – a great steppingstone into other internal opportunities
- Wellness and discretionary leave
Company Description
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.
The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.
Job Description
This is a busy varied role and a strong match for someone who gets what good customer service looks and feels like.
You will be based in-store at our customer service desk, and your role focuses on helping customers. This could vary from: assisting our customers with their inquiries, right through to processing returns, exchanges, refunds and transfers. Alongside, you will support Loss Prevention with security assistance and help support and supervise the Checkout area as needed.
This is a permanent part-time position covering the following shifts:
Qualifications
Your ability to think and act quickly on your feet, excellent communication skills and team player approach will be key to your success.
Our wish list also includes:
Additional Information
What can we offer you as a TWG team member?
At TWG, we believe in giving people the opportunity to grow, develop and realise their career ambitions. Keen? Stop reading and start applying! This really could be that right next role to accelerate your customer service skills.
About the company
The Warehouse Group also referred to as TWG, was founded by Stephen Tindall in 1982, and is the largest retail group operating in New Zealand. The Warehouse Group is a group that consists of The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket.
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