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Overview
Employment in this role is conditional upon successful execution of the contract by the client.
The Work
The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, A...

Company Description
Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology, improve security, and support growth through proactive, fully managed services.
Role Summary
The Service Delivery Technician I provides technical support to clients within Trapp Technology's manag...

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and escalated user support for the GEOMAP platform, ensuring timely resolution of technical issues and a high-quality customer support experience for Air Force users. This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coo...

Overview
The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards.
This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, an...

Salary: Depends on Qualifications
Location : El Segundo, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 00906
Department: HelpDesk
Division: General
Opening Date: 06/01/2026
About
NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday...

Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow ex...

Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Representati...

Job Description
IT Help Desk Support Specialist
4 different shifts are available for this position.
-2 positions with 9-6 EST
- 8-5 EST
- 10-6 EST
Overview
Affirma is seeking a detail-oriented and customer-focused IT Support Specialist to provide technical support across a diverse user base, including retail store employees, corporate office staff, and remote users. This role will follow ITIL-b...

Overview
JOB TITLE: Help Desk Supervisor
AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated Litigation Support
POSITION TYPE: Full-Time, Contingent Upon Award
LOCATION: Remote
CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application but must be able to obtain and maintain a Public Trust clearance prior to starting.
BENEFITS: Health, Dental and...

IT Support Consultant (Remote - Denver, CO Residents Only)
Qualifications
* Bachelor's degree or equivalent professional experience
* Strong background in:
* Help Desk / IT Support
* Customer Support & Customer Service
* Active Directory
* Computer Networking
* Troubleshooting & Analytical Skills
* Experience with imaging, deployment, and desktop support
...

Position Summary
As an L1 Help Desk Lead, you will serve as the first line of technical support-helping end users resolve issues related to Microsoft 365, account access, devices, and service requests. You'll work with tools such as Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, and ServiceNow. This role is perfect for someone looking to gain hands-on experience in a fast-pac...

Location: 100% Remote. This is a United States based position, and candidates must reside in the continental United States to be eligible for employment.
Years' Experience: 3+ years professional experience.
Education: Bachelor's degree in information technology or equivalent experience.
Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Ci...

Senior Help Desk Technician
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated, hi...

Get to Know Us
Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external,...

Job Description
About the Role:
Fragomen's Help Desk Manager position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Providing world class client service and industry leading technology solutions, to support our clients.
As a subject matter expert (SME) in I-9 Employment Eligibilit...

Job Title: Help Desk Technician III
Location: Hybrid in Gloucester, MA
Position is contingent upon contract award
Clearance Required: Public Trust Eligible
Salary Range: $70K - $80K
Application Deadline: July 30, 2026
To apply, please follow these steps:
* Visit https://ibsscorp.com/careers/
* Select the position you are interested in
* Review the job details, then click Apply Now...

Overview
Help Desk Specialist II
Remote
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale gov...

About Darkhorse Tech
Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design, buildouts) as well as software & hardware sales and maintenance.
As a leader in the industry, we have created and continue to foster relationships with all leading-edge technology companies servicing ...

At Stego, we believe work should be more than a place you go - it should be a community where you thrive. Join us for an opportunity that goes beyond a job; it's an invitation to be part of a positive team environment that fosters collaboration, innovation, and genuine camaraderie. Discover a workplace where your well-being matters. Achieve the growth and balance you've been searching for and e...

Overview
IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identi...