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Service Team Coordinator - Telehealth Inbound Call Center (Remote)
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Job Description
- Req#: R0043467
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Unique company culture focused on changing lives every day
What to Expect (Job Responsibilities):
- Engage with patients and clients to provide exceptional service and support
- Collaborate with team members to enhance patient experience and outcomes
- Participate in company initiatives aimed at improving service delivery
- Ensure compliance with healthcare regulations and company policies
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Relevant experience in a healthcare-related service environment
How to Stand Out (Preferred Qualifications):
- Previous experience in a patient-facing role or customer service position in healthcare
- Knowledge of healthcare industry regulations and standards
- Familiarity with healthcare software and technology
#HealthcareServices #CustomerService #CareerOpportunity #ImpactfulWork #TeamCollaboration
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