• Job Description

  Req#: JR10382

  Come work at the best place to give and receive care!

  Job Description:

  Who We Are:

  SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

  About the Job:

  The ServiceNow Architect serves as the strategic leader and technical authority for the ServiceNow platform across the enterprise. This role is responsible for designing and maintaining a scalable, secure, and integrated architecture that supports organizational goals and digital transformation initiatives. The Architect ensures that ServiceNow solutions are aligned with ITIL principles, enabling efficient and standardized service management processes such as Incident, Problem, Change, Request, and Configuration Management with the appropriate ServiceNow workflows and modules.

  Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process.

  What You’ll Do:

  • Define and maintain the enterprise architecture for the ServiceNow platform, including data models, integrations, and module usage.
  • Develop and maintain architectural standards, design patterns, and governance frameworks.
  • Lead platform roadmap planning in alignment with organizational strategy and digital transformation initiatives.
  • Translate business requirements into scalable, secure, and maintainable ServiceNow solutions.
  • Review and approve technical designs, configurations, and customizations.
  • Provide architectural guidance to developers and administrators during implementation and enhancement projects.
  • Design and oversee integrations between ServiceNow and other enterprise systems using APIs, web services, and middleware.
  • Identify opportunities for automation and workflow optimization across departments.
  • Ensure data integrity and consistency across integrated systems.
  • And more

  Who You Are:

  Education: Bachelor’s degree in Healthcare, Information Technology, Business, or related field (4 years of relevant experience may be considered in lieu of degree in addition to experience below)
  Licensure/Certification: ServiceNow System Certification in any area, Required

  Experience: 7+ years of experience in IT, with 3+ years in ServiceNow platform architecture and design, preferably in a healthcare environment, Required

  Deep understanding of ServiceNow architecture, modules, and integration capabilities as pertinent to the healthcare environment, Required

  Why You’ll Love Us:

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term disability, long-term disability, and life insurance coverage
  • Competitive pay
  • Tuition Reimbursement
  • 403(b) Retirement Savings Plan

  And more!

  Work Shift:

  M-F 8-5 Remote

  SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

• About the company

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