What's your preference?
Job Description
- Req#: 117190
- Work with stakeholders to gather, analyze, and document business and functional requirements.
- Translate business needs into detailed user stories and acceptance criteria.
- Write detailed test cases for each requirement to ensure comprehensive test coverage.
- Perform functional, regression, and user acceptance testing (UAT) for ServiceNow requirements across all instances, including production.
- Conduct smoke testing post-production deployment to validate deployed requirements, verify system stability, and confirm that critical functionalities remain operational.
- Validate that configurations and workflows meet business requirements.
- Participate in sprint planning, grooming, and daily standups.
- Collaborate with developers and QA teams to ensure timely delivery and defect resolution.
- Maintain process documentation and support training efforts.
- Identify process improvements and contribute to platform governance.
- 2+ years of experience as a Business Analyst/QA Tester in ServiceNow environments.
- Strong understanding of ServiceNow modules, including but not limited to ITSM, CMDB, and Service Catalog.
- Hands-on experience with Agile/Scrum methodologies.
- Experience writing test cases, test plans, and executing test cycles.
- Excellent communication and stakeholder management skills.
- ITIL/ServiceNow certification is a plus.
We are seeking a detail-oriented and analytical ServiceNow Business Analyst / Tester to support our ServiceNow platform initiatives. The ideal candidate will gather requirements, define user stories, and perform end-to-end testing to ensure high-quality ServiceNow enhancements and integrations.
Key Responsibilities:
Qualifications:
About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.