United Software Group Inc. - Canada
ServiceNow Developer
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Job Description
- Req#: JPC - 10180055
POSITION OVERVIEW : Senior ServiceNow DeveloperCanada
POSITION GENERAL DUTIES AND TASKS :
Education:
• Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.
Experience:
• Minimum of 5 years of hands-on experience with ServiceNow development and administration.
• Proven experience in developing and configuring complex ServiceNow projects.
• In-depth knowledge of ServiceNow modules, especially IT Service Management (ITSM) and IT Asset Management (ITAM).
• Experience working with end users to derive requirements, understand their issues, and provide effective resolutions.
• 10 years of experience overall
Technical Skills:
• Proficiency in JavaScript, HTML, CSS, AngularJS, and other web development technologies.
• Strong understanding of ServiceNow architecture, data model, and security model.
• Experience with ServiceNow integrations using REST, SOAP, and other integration technologies.
• Experience with ServiceNow Discovery, IRE, and the CMDB health and remediation rules
• Experience with Service Portal and ServiceNow mobile apps
• Familiarity with ITIL processes and best practices.
Client Interaction:
• Strong competence in working directly with end users to understand their requirements, issues, and objectives.
• Proven ability to analyze end user problems and work through resolutions effectively.
• Excellent communication skills to interact with end users and stakeholders at all levels.
Soft Skills:
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Ability to work independently and manage multiple tasks and projects simultaneously.
Certifications:
• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• Additional ServiceNow certifications (e.g., ITOM, ITSM, ITAM) are a plusAbout the company
United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.
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