Cynet Systems Inc
ServiceNow FSM Technical Consultant
This job is now closed
Job Description
- Req#: 25-33482
- Design, develop, and implement ServiceNow FSM solutions and custom applications.
- Configure and customize FSM components such as Work order management, Dispatcher workspace, Dynamic Scheduling, Planned Maintenance, Inventory management, Field agent mobile app, skills, and parts management.
- Develop integrations with third-party systems (ERP, GIS, GPS, etc.) using REST, SOAP, and MID Server.
- Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Maintain and enhance existing FSM configurations and functionalities.
- Troubleshoot and resolve technical issues and provide ongoing support.
- Ensure compliance with ServiceNow best practices and platform governance.
- Strong understanding of Field Operations, Dispatching, and Field Technician workflows.
- Experience with ServiceNow Agent Mobile App for FSM.
- Familiarity with ServiceNow integration tools and techniques.
- Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare).
- Excellent communication and documentation skills.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Certified Implementation Specialist – FSM.
Job Description:
Pay Range: $60hr - $65hr
Responsibilities:About the company
We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.