IronArch Technology
ServiceNow System Administrator - Junior
This job is now closed
Job Description
- Req#: 3202811
- Provide O&M support for a GCC based SaaS ServiceNow instance
- Configure ServiceNow modules such as CSM and/or ITSM Pro capabilities
- Participate in design review with other team members
- Work within an Agile framework utilizing ServiceNow’s agile VTB and agile stories
- Participate in service delivery process discussions and facilitate needed ServiceNow configurations and dashboards
- Document content for ServiceNow customizations, workflows and usage
- Assist with platform account creation
- Assist with testing platform team development
Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.
Our employees have voted us as a 'Best Place to Work' 8 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.
Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!
What You’ll Do
This position requires developing technical solutions on the ServiceNow platform to satisfy the business needs of our DoD customer. Apply innovative technology to business processes in order to develop solutions and troubleshoot issues. Working with the platform development team to design and review new requirements and new features based on business needs in addition to creating and/or reviewing various ServiceNow objects, data integrations, and reports using ServiceNow platform, and assisting with day to day operations and maintenance tasks. This position is a remote position and requires an ability to work efficiently, quickly, and independently.
Key Responsibilities
About the company
IronArch supports data center consolidation, cloud engineering, high performance computing, network modernization, and financial management. SDVOSB
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