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ServiceTitan Support Analyst (Remote)
This job is now closed
Job Description
- Req#: REQ-22602
Employer Industry: Home Services
Why Consider this Job Opportunity:
- Salary up to $75000.00
- Opportunity for career advancement and growth within Ace Handyman Services and Ace Hardware Painting Services
- Remote position offering flexibility
- Chance to work with well-known brands and trusted professionals
- Supportive work environment with ongoing training and development
- Opportunity to drive innovation in technology and business processes
What to Expect (Job Responsibilities):
- Provide personalized onboarding and ongoing support for franchisees and staff on ServiceTitan, Monday.com, and PaintScout
- Resolve franchisee and staff issues through a dedicated support ticketing system
- Assist in setting up and optimizing ServiceTitan tenants for maximum functionality
- Develop and deliver targeted training to deepen understanding of software features
- Support optimization and maintenance of the AHS Monday.com account
What is Required (Qualifications):
- Bachelor's degree in information technology or equivalent experience
- 3-5 years' experience with ServiceTitan software
- 2+ years of Service Industry experience
- Proficiency in ServiceTitan, Monday.com, and Microsoft Office
- Experience in stakeholder management and problem-solving
How to Stand Out (Preferred Qualifications):
- Prior Home Services industry experience
- Capacity to drive innovation in technology and business processes
- Ability to adapt to rapidly changing technology landscapes
#HomeServices #CareerOpportunity #RemoteWork #Innovation #EqualOpportunityEmployer
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