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Job Description
- Req#: 155619
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Build relations with internal/external customers in handling their queries, complaints, requests
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Develop relationships with all delivery/shipping vendors to cultivate a working partnership to benefit our business
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Meet drivers and receive all items being delivered
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Identify destination for each package and route to the correct receiver
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Package all items for shipment and prepare paperwork
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Schedule parcel pickups and coordinate all shipments
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Manage inventory for repair shop and notify team leader of orders required or inventory is in stock
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Maintain shipping procedures and guidelines
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Work with the Sales team to manage select storage locations in SAP
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Manage inventory and goods movement for all demo equipment
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Experience in a service-related field with customer interaction will be an asset
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Experience boxing and packaging custom equipment
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Asset tracking software experience
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Working knowledge of UPS World Ship software
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SAP knowledge or equivalent experience
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Completion of OSSD
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Logistics training and knowledge of international shipments
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Committed to supporting customers
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Enjoy working in a customer-focused business
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3 years of shipping experience
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Ample opportunities for professional development & growth
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Outstanding company benefits
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Medical, Dental, and Vision benefits
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100% company match towards retirement pension plan
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15 days of Paid Time Off
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Gym & Education Reimbursement
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Much more!
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Comprehensive Training Program
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A Rewarding Company Culture
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your role:
The Shipper/Receiver is an important role to ensure customer equipment, service parts, and new product sales are received, handled and delivered using the most cost-effective means. You will work with both sales and service to meet the daily business demands. You will work on-Site at our Mississauga office and will report directly to the Customer Service Manager. The schedule will be Monday through Friday from 7:30am to 4:00pm. If you enjoy working in a Customer Service setting then this is the role for you.
Responsibilities:
To succeed you will need:
In return, we offer you:
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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About the company
Atlas Copco is a Swedish multinational industrial company that was founded in 1873.
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