Job Description:

The Small Business Community Officer (SBCO), is a specialized small business role to support businesses in underserved communities with access to capital, education, and resources. It is focused on supporting existing business clients and cultivating relationships with prospects and start-ups in underserved communities. The SBCO is responsible for establishing networks in the community by partnering with local business organizations, hosting educational events, and actively building relationships with centers of influence.

A Small Business Community Officer will:
• Leverage the power of our company by working closely with internal partners to deliver an integrated and seamless Bank of America experience for clients.
• Provide end-to-end comprehensive guidance and solutions to small business clients by uncovering their business and life priorities and matching them with financial solutions.
• Deliver client presentations with confidence, including in-depth credit analysis to recommend appropriate credit option strategies to help small business clients achieve their goals.
• Have passion for outside sales and enjoys spending time prospecting.
• Stay abreast of changing business trends that impact the small business segment and translate those trends into business opportunities.
• Possess motivation to deepen existing relationships and exceed sales goals.

Required skills:
• Has proven success in consultative outside sales in financial services, business to business sales, or small business banking.
• Ability to analyze financial conditions of clients and industry trends.
• Can understand and interpret financial statements and cash flow analysis.
• Has excellent communication skills and demonstrated leadership ability.
• Partnering and negotiating skills with a team of bank employees to solve client issues.

Desired skills:
• Demonstrated management of an extensive client portfolio with annual revenues up to $5 million.
• Thorough knowledge of small business financial products and services.
• Community leadership.
• Familiarity with sales force automation (Salesforce.com/ACT).
• Strong computer skills with an ability to multitask in a demanding environment.
• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers.
• Undergraduate degree in business, finance or economics preferred or seven years’ relevant work experience.

Shift:

Hours Per Week: