Your Title: Software Specialist

Job Location: Poland - Remote

Technical Support Specialist - 3D CAD, design and construction software

We are looking for a Technical Support Specialist - 3D CAD, Design and Construction Software (m/f/d) for the Raunheim (near Frankfurt/M.), Stuttgart or Bonn site at the earliest possible date.

Trimble is an international technology company transforming industries and ways of working through innovative products and services. With our Tekla software product portfolio, we offer innovative and powerful Building Information Modeling (BIM) software for the construction industry in the field of 3D modeling. Our customers use our software to plan buildings ranging from residential complexes to skyscrapers and industrial plants, thus contributing to the digitalization of the construction industry.

Job summary:

The Technical Support team takes care of our customers' needs: Technical support, training, software testing and localization. Your main task is to provide technical support and advice to our customers (including contractors and engineering companies) in the areas of steel and solid construction.

Your range of tasks:

• Providing a wide range of technical support services for existing customers via telephone and digital media as well as on-site support

• Carrying out product training courses

• Writing and translating technical support articles and product manuals

• Creating, updating and translating training materials (incl. eLearning content)

• Working closely with the marketing and sales departments and the customer experience team

• Continuous further development of Trimble software solutions (primarily Tekla Structures and Trimble Connect) and exchange with the product development departments

What you bring to the table:

• Structural technician, civil engineer, university graduate or comparable degree with knowledge of steel construction or solid construction

• Very good computer skills (3D modeling or other CAD experience)

• Experience in the use of Tekla Structures is desirable

• Fluent in written and spoken German, good knowledge of English

• Self-motivated, pro-active and customer-oriented team player with a positive attitude to a changing environment

• You have a pleasant, friendly voice and a clear, good way of expressing yourself

• You enjoy talking on the phone, are communicative and keep calm even in turbulent times

We offer you

• a varied and interesting range of tasks

• independent work with modern tools, flat hierarchies and room for your own ideas

• a highly motivated and competent environment in an international company

• Family-friendly and flexible working conditions

• Job bike leasing and health promotion

If you are interested in this role and would like to work in a dynamic company and committed team, then you should contact us.

We look forward to receiving your application. Please send your application via our Trimble careers page.

Learn more about our solutions at www.tekla.com

Trimble Inc. is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D