INTELLISWIFT INC
Solution Customer Success Manager
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Job Description
- Req#: 25-10105
Employer Industry: Technology Solutions and Digital Marketing
Why consider this job opportunity:
- Salary of $54.37 per hour
- Opportunity for contract extension based on performance and project needs
- Flexibility to work remotely from anywhere within the United States
- Engage in high-impact projects that enhance customer success and satisfaction
- Collaborate with a dynamic leadership team to drive program growth and innovation
- Chance to leverage your expertise in digital marketing and improve customer experiences
What to Expect (Job Responsibilities):
- Lead Value Realization project work with customers, focusing on planning, delivery, and follow-up to document measurable impact
- Serve as the central point of contact for individual projects, ensuring cohesive communication across all stakeholders
- Deliver exceptional customer experiences through proactive communication and alignment with customer business goals
- Drive product adoption using playbooks to increase customer value
- Participate in ongoing initiatives to improve customer success approaches and ensure program goals are met
What is Required (Qualifications):
- Minimum of 10 years of Customer Success experience in Software as a Service and Digital Marketing, with a preference for Analytics and Customer Journey Analytics
- Proven passion for driving customer success and delivering measurable business outcomes
- Strong communication and interpersonal skills with the ability to navigate conflict effectively
- Exceptional organizational and presentation skills, both verbal and written
- Validated experience in account planning and facilitating executive-level discussions
How to Stand Out (Preferred Qualifications):
- Existing knowledge of software in the digital marketing and digital media space, including data platforms and content management
- Strong consulting skills with the ability to inspire change across large organizations
- Flexibility to travel as required for client engagements
#TechnologySolutions #CustomerSuccess #DigitalMarketing #RemoteWork #CareerOpportunityAbout the company
Intelliswift has been a top IT & Software solutions company in USA which provides end-to-end IT services and building strong digital foundations
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