• Job Description

  Req#: 15410

  Join the NetJets Team

  NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

  Purpose of Position

  The Solutions Manager, Lead is a critical and specialized role within a specific business unit and works within the business to provide execution leadership for specific business processes or technology changes. Influences the direction and provides insight for delivery of business process changes and for technology implementations to ensure business readiness. Leads and coordinates communication, training and status for business partners. Influences and works with technology to understand business features and capability needs. Prepares the business for changes and ensures role.

  Tasks and Responsibilities

  • Accountable for the business coordination and execution associated with business process and technology changes.
  • Owns documentation of business feature requirements and communicates those needs to delivery stakeholders in the organization, including impacted businesses and technology.
  • Manages across the business to understand business needs, and translate those into digestible information for the technology organization
  • Creates and builds partnerships with technology to create an execution roadmap about specific business needs and capabilities. Leverages the agile framework to build delivery timelines that align to business changes.
  • Leverages business knowledge to influence business process changes and recommendations.
  • Leads and demonstrates a strong discipline for documentation and holds others accountable for delivery.
  • Leverages financial and KPI goals to drive changes and implementations that provide business benefit.
  • May be part of a broader team and leads others to ensure a comprehensive roadmap and plan for the business unit
  • Executes against a business roadmap that leverages key partners across the organization, like HR and Technology.
  • Drives organizational change management activities to ensure the success of change implementation including process documentation, testing and training.

  Note:

  It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

  Education

  Bachelor's in Business or Technology

  Certifications and Licenses

  Years of Experience

  6-8 years of experience

  Core Competencies

  Adaptability

  Collaboration

  Curiosity

  Service-Oriented

  Strives For Positive Results

  Knowledge, Skills, Abilities and Other (KSAOs)

  • Specialized depth and/or breadth of expertise and proven record of agile and program management delivery
  • Uses sophisticated and analytical thought to exercise judgement and identify innovation solutions to solve, execute and drive task completion in a complex environment.
  • Strong ability to document business needs and capability requirements, and map into a joint roadmap with key stakeholders for multi-faceted roadmaps. Interprets internal/external business challenges and recommends best practices to improve processes and services.
  • Communicates difficult concepts and influences others to adopt different points of view utilizing strong interpersonal skills to help negotiate delivery and implement changes within the business unit and other impacted teams
  • Proven record of executing against financial targets, KPIs, and goals that are leveraged for strategic decision making.
  • Exceptional communication and facilitation skills to elicit business and technology delivery needs that impact multiple business areas
  • Possess strong knowledge of business analysis and product management concepts with a strong understanding of how to manage effective organizational change
  • Excellent grasp of business strategy and ability to use that knowledge to make rapid tactical and strategic decisions.
  • Leads more complex work.

  How NetJets Supports You

  NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL —a comprehensive package to support your Mind, Body, and Life.

  Our comprehensive suite of benefits include:

  • Medical, Dental, and Vision
  • Healthcare Advocacy
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Health Savings Account with annual employer contribution
  • Wellness Programs & Discounts
  • Paid Time Off
  • Parental Leave of Absence
  • Life and Accident Insurance
  • Voluntary benefits (financial protection plans)
  • 401(k) plan, with 66% of every dollar you contribute matched by NetJets
  • Short and Long-Term Disability
  • Legal Plan
  • Identity Theft Protection Plans
  • Pet Insurance
  • Family & Caregiving Support

• About the company

  NetJets Inc., a subsidiary of Berkshire Hathaway, is an American company that sells part ownership or shares of private business jets.

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