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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03331956
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $18.50 per hour, plus performance incentives
- Paid training provided to ensure success in the role
- Work remotely from the comfort of your home
- Collaborative and supportive team environment
- 401K match and Individual Coverage HRA (ICHRA) benefits
- Opportunity for growth and advancement within the company
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies to ensure compliance
- Engage in extensive self-study, training, and testing to meet certification requirements
What is Required (Qualifications):
- Must be 18 years of age or older
- Moderate to advanced computer skills with a high level of comfort learning new technology
- Excellent verbal and written communication skills
- Commitment to full attendance during a paid 3-week training period
- Dedicated, private, and secure workspace with a stable internet connection
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with group and/or individual health insurance or the Affordable Care Act
- Experience working in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #PerformanceIncentives
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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