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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03281328
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $17.50/hour, plus performance incentives
- Comprehensive paid training program
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Collaborative and supportive team environment
- 401K matching and Individual Coverage HRA (ICHRA) offered
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies to ensure compliance
- Exhibit flexibility and adaptability to changing projects and updates
What is Required (Qualifications):
- Must be 18 years of age or older
- Moderate to advanced computer skills and a high level of comfort learning new technology
- Excellent verbal and written communication skills
- Must have a dedicated, private, and secure workspace
- Committed to full attendance for a paid 3-week training period
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #PaidTrainingAbout the company
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