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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03331675
Employer Industry: Health Insurance Services
Why consider this job opportunity:
- Salary up to $18.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Supportive and collaborative team environment
- Paid training provided to ensure success in the role
- 401K match and paid time off (PTO) included in benefits
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to deliver exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry accurately and efficiently
- Respond to online chat inquiries and assist customers with their questions
- Follow defined procedures and policies while demonstrating creative problem-solving skills
What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of a background check and drug test within 3 days
- Moderate to advanced computer skills
- Excellent verbal and written communication skills
- Comfortable working from home in a dedicated, private, and secure workspace
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #PaidTrainingAbout the company
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