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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03284015
Employer Industry: Health Insurance Services
Why consider this job opportunity:
- Salary up to $17.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote work with a flexible schedule
- Supportive and collaborative team environment
- Comprehensive benefits including 401K match and paid time off
- Paid training to ensure your success in the role
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform data entry for applications and respond to online chat inquiries
- Follow defined procedures and policies to resolve customer issues
- Engage in extensive self-study and training, with a focus on passing required exams
What is Required (Qualifications):
- Must be at least 18 years of age
- Dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills and comfort with new technology
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with group and/or individual health insurance, or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #TrainingProvided
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