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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03280728
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $17.50 per hour, plus performance incentives
- Paid training and full-time seasonal role
- Opportunity to work remotely from the comfort of your home
- Collaborative and supportive team environment
- 401K match and Individual Coverage HRA (ICHRA)
- Paid time off (PTO) for a better work-life balance
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, ensuring high levels of customer service
- Manage customer accounts and provide technical support
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while interpreting customer needs
- Engage in extensive self-study, training, and testing to achieve required certifications
What is Required (Qualifications):
- Must be 18 years of age or older
- Moderate to advanced computer skills and a high level of comfort learning new technology
- Excellent verbal and written communication skills
- Ability to maintain a dedicated, private, and secure workspace
- Committed to full attendance for a paid 3-week training period
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #JobOpportunity #TeamSupport
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