Remote Jobs
Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03282230
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $17.50 per hour, plus performance incentives
- Paid training provided for a smooth onboarding experience
- Flexible remote work arrangement allowing you to work from home
- Collaborative and supportive team environment
- 401K match and Individual Coverage HRA (ICHRA) available
- Opportunity for career advancement and growth within the organization
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while interpreting customer needs
- Engage in extensive self-study and training to meet certification requirements
What is Required (Qualifications):
- Must be 18 years of age or older
- Dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- High level of professionalism and excellent verbal and written communication skills
- Moderate to advanced computer skills and comfort with new technology
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #TechSupportAbout the company
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