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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03290299
Employer Industry: Health Insurance Services
Why consider this job opportunity:
- Salary up to $17.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote position, allowing for flexibility in work location
- Comprehensive paid training program to equip you for success
- Supportive and collaborative team environment with a focus on positivity
- 401K match and paid time off (PTO) offered as part of the benefits package
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while interpreting customer needs
- Demonstrate creative problem-solving skills and manage multiple tasks effectively
What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of a background check and drug test within 3 days of hiring
- Dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills with a high level of comfort learning new technology
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support role
- Familiarity with Group and/or Individual health insurance or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills, a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #PaidTraining #TeamEnvironment
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