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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03331351
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $18.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Paid training and a supportive team environment
- 401K match and individual coverage HRA (ICHRA)
- Paid time off (PTO) available
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to provide exceptional customer service
- Manage customer accounts and deliver technical support
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while demonstrating creative problem-solving skills
- Maintain effective time and task management while adapting to changing projects
What is Required (Qualifications):
- Must be 18 years of age or older
- Moderate to advanced computer skills and a high level of comfort learning new technology
- Excellent verbal and written communication skills
- Committed to full attendance for a paid 3-week training period
- Dedicated, private, and secure workspace with a minimum internet speed of 35 mb/s
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with group and/or individual health insurance or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #PerformanceIncentivesAbout the company
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