Remote Jobs
Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03283415
Employer Industry: Health Insurance Services
Why consider this job opportunity:
- Salary up to $17.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote work flexibility, allowing you to work from home
- Paid training provided to ensure success in the role
- Collaborative and supportive team environment
- 401K match and Individual Coverage HRA (ICHRA)
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, providing exceptional customer service
- Manage customer accounts and offer technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while creatively solving problems
- Maintain time and task management skills, prioritizing multiple tasks effectively
What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of a background check and drug test within 3 days
- Dedicated, private, and secure workspace with a personal device that has a functioning camera
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills and a high level of professionalism
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance or the Affordable Care Act
- Experience working in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #TrainingProvided
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