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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03331765
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $18.50 per hour plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote work environment, allowing for flexibility
- Paid training and supportive team atmosphere
- Comprehensive benefits including 401K match and paid time off (PTO)
- Chance to make a significant impact in helping individuals navigate health insurance options
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, delivering exceptional customer service
- Manage customer accounts and provide technical support
- Perform application data entry and respond to online chat inquiries
- Follow established procedures and policies while interpreting customer needs
- Demonstrate creative problem-solving skills and manage multiple tasks effectively
What is Required (Qualifications):
- Must be 18 years of age or older
- Ability to complete a background check and drug test within 3 days
- Dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills and excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #FlexibleScheduleAbout the company
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