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Spanish Bilingual Remote Customer Service Representative
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Job Description
- Req#: J0BT03285388
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $17.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote work flexibility
- Paid training provided to ensure your success
- Collaborative and supportive team environment
- 401K match and paid time off (PTO) included as benefits
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Enter application data accurately and efficiently
- Respond to online chat inquiries as assigned
- Adapt to changing projects and updates while adhering to defined procedures and policies
What is Required (Qualifications):
- Must be 18 years of age or older
- Ability to complete a background check and drug test within 3 days
- Dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills and a high level of professionalism
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Experience working in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #PerformanceIncentives
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