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Job Description
- Req#: R34678
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Salary up to $20.75
- Opportunity for career advancement and growth within the organization
- Work remotely with provided equipment and internet allowance
- Comprehensive benefits package including Paid Time Off, 401(k) Plan, and Medical/Dental/Vision coverage
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
What to Expect (Job Responsibilities):
- Handle complex customer service inquiries and problems via telephone, digital, or chat channels
- Utilize effective verbal communication and problem-solving skills
- Navigate computerized systems to respond to customer questions
- Actively manage and escalate risk and customer-impacting issues
- Document customer files accurately
What is Required (Qualifications):
- Less than High School education
- H.S. Diploma or GED
- 1+ years of customer service experience
- Bilingual Spanish
- Quiet workspace and reliable internet connection
How to Stand Out (Preferred Qualifications):
- Remote work experience
- Proficiency in additional languages
- Customer service certification
#FinancialServices #RemoteWork #CustomerService #CareerGrowth #CompetitivePay
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