Employer Industry: Digital Banking and Payments

Why Consider this Job Opportunity:
- Salary up to $20.75
- Opportunity for career advancement and growth within the organization
- Remote work options available
- Monthly internet reimbursement of $60
- Collaborative and supportive work culture
- Unique new hire training experience

What to Expect (Job Responsibilities):
- Handle complex customer service inquiries via telephone, digital, or chat channels
- Utilize effective communication and problem-solving skills
- Navigate computerized systems for customer responses and troubleshooting
- Document customer files
- Manage and escalate risk and customer-impacting issues

What is Required (Qualifications):
- Less than High School education
- H.S. Diploma or GED
- 1+ years of customer service experience
- Bilingual Spanish
- Minimum internet speed requirement of 100 MBPS download/10 MBPS upload

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service roles

#DigitalBanking #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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