Employer Industry: Nonprofit Organization

Why Consider this Job Opportunity:
- Salary up to $71,000
- Opportunity for career advancement and growth within the organization
- Remote work with minimal annual travel
- Transparent salary ranges and clearly defined pay practices
- Supportive and collaborative work environment
- Chance to make a meaningful impact on ending hunger in America

What to Expect (Job Responsibilities):
- Provide Tier 1 ticket resolution for users across the applications developed and supported by the Digital Platform Technology team
- Generate reports for internal and external stakeholders using SQL, PowerBI, and Excel
- Host regular "Office Hours" calls for platform users
- Provide data exchange functions and services for historical data imports
- Attend regular standup calls and user sessions to collaborate with Agile development teams

What is Required (Qualifications):
- Minimum of 3 years of work experience in an Information Technology or technical customer service environment
- Advanced problem-solving skills and strong analytical abilities
- Intermediate in Microsoft Office Suite (Excel, PowerPoint)
- Excellent written and oral communication skills
- Ability to work autonomously and collaboratively in a team environment

How to Stand Out (Preferred Qualifications):
- Experience in an Information Technology environment
- Strong presentation skills and ability to distill complex ideas clearly

#NonprofitOrganization #DigitalTechnology #RemoteWork #EquityandInclusion #CareerOpportunity

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