• Job Description

  Req#: JR3191
  It's rewarding to be on a team of people that truly believe in making an impact!
  
  We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
  
  Job Summary
  
  The Performance Improvement Specialist is primarily responsible for helping assigned medical providers and their staff drive positive financial performance, appropriate utilization, and high quality to meet and exceed performance targets for all assigned value-based programs across any number of lines of business. They accomplish this by providing expert population health management data and analysis, facilitating best practices, and setting/tracking goals by acting as a primary accountable change agent for assigned providers and business lines. In addition, the Performance Improvement Specialist coordinates support activities with various departments to provide optimal customer service to network providers and internal customers. Lines of assigned businesses may include MSSP Accountable Care Organizations (ACO), Direct Contracting Entities, Commercial ACOs, Medicare Advantage, and others.
  
  Essential Duties & Responsibilities
  
  • Assists in managing providers in multiple markets, lines of business, and provider networks.
  • Understands and educates clients on any assigned business lines related to value-based contracts.
  • Analyzes financial and quality reports to identify opportunities that will be presented to physicians and staff.
  • Monitors and manages progress of key performance indicators given to providers to ensure all goals are met.
  • Documents and provides feedback to leadership team regarding provider meetings.
  • Creates provider performance reports as well as presentations.
  • Maintains provider in-service log, all tracking tools and provider portal.
  • Assists in creating provider manuals as well as monthly and quarterly provider reports.
  • Creates practice assessments and other engagement tracking functions.
  • Identifies and provides solutions and interventions for providers whose key metrics are underperforming.
  • Handles office tasks, such as scheduling conference calls and meetings
  • Makes travel arrangements, such as booking flights, cars, and makes hotel and restaurant reservations.
  • Maintains polite and professional communication via phone, e-mail, and mail.
  • Engages providers and educates them on performance improvement initiatives.
  • Provides Management with feedback from providers with issues and concerns.
  • Works closely with Provider Network team and other departments to main open line of communication
  • All other duties as assigned.
  
  
  Supervisory Responsibilities
  
  • No supervisory responsibilities required.
  
  
  Critical Results
  
  Meets with assigned providers consistently according to established schedules > 90% Provides timely documentation on all assignment related activities according to established requirements > 90% Produces an aggregated positive quarter over quarter financial performance for assigned practices > 90%
  
  Best Practices
  
  • Manages time in an orderly and consistent manner.
  • Produces task plans for accomplishing all significant work assignments.
  • Uses company provided productivity tools actively.
  
  
  Education & Experience
  
  • Bachelor's degree in Business, Healthcare or related field.
  • Possess 5+ years' experience in healthcare or sales field.
  
  
  Education Requirements
  
  Required/Preferred
  
  Education Level
  
  Discipline
  
  Required
  
  Undergraduate Degree
  
  Knowledge, Skills & Proficiencies
  
  • Strong written and communication skills
  • Strong initiative skills
  • Strong analytical and data management skills
  • Must be detail-oriented, possess exceptional communication and interpersonal skills, organization skills and a spirit with a willingness to go above and beyond the call of duty in order to complete projects accurately and timely.
  • Must also be able to multi-task, work in a fast-paced environment and abide to specific deadlines.
  
  
  Physical Requirements
  
  This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs.
  
  Work Conditions
  
  Work will involve sitting at a desk for extended periods of time in an office/clinic setting
  
  Travel Requirements
  
  Work may involve some driving/traveling to assigned clinics.
  
  Travel Requirements
  
  Amount of Expected Travel
  
  Details
  
  Yes
  
  0-25%
  
  Tools & Equipment Used
  
  Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
  
  Disclaimer
  
  The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  
  Join our team that is making a difference!
  
  For Nevada & California job seekers:
  
  $56,700.00 - $74,700.00
  
  Offers will be negotiated based on each candidate's qualifications.
  
  Benefits
  Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan.
  
  Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

• About the company

  The best remote jobs for you

Notice