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Sr Business Analyst - Salesforce, Kantata SX & Professional Services Operations - Remote

5 days ago

PayCompetitive
LocationChicago/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: 6570170003
      Employer Industry: Healthcare Technology Solutions

      Why consider this job opportunity:
      - Comprehensive benefits package including medical, dental, and vision insurance
      - Opportunity for career advancement and growth within the organization
      - Chance to contribute to impactful services that enhance healthcare delivery
      - Dynamic and collaborative work environment with diverse perspectives
      - Hands-on role with strategic influence over key platforms

      What to Expect (Job Responsibilities):
      - Collaborate with stakeholders to gather and document requirements for Salesforce and Kantata SX
      - Lead user story refinement and grooming sessions for development readiness
      - Translate business processes into system workflows and configurations
      - Act as a subject matter expert for Kantata SX and Salesforce to optimize usage
      - Support backlog management, sprint planning, and agile ceremonies

      What is Required (Qualifications):
      - 5+ years of experience as a Business Analyst, with at least 2 years of experience in Salesforce and Kantata SX
      - Strong understanding of Professional Services operations and client implementation workflows
      - Hands-on experience with Salesforce configuration and knowledge of Kantata SX project lifecycle functionality
      - Excellent verbal and written communication skills for bridging technical and business teams
      - Proficient with tools such as JIRA, Confluence, and process mapping tools

      How to Stand Out (Preferred Qualifications):
      - Experience with enterprise tools such as NetSuite, Workday, or Zuora
      - Familiarity with API integrations, basic SQL, or data validation for cross-system flows
      - Background in SaaS or consulting organizations with complex service delivery models
      - Relevant certifications such as Salesforce Administrator or Certified Scrum Product Owner (CSPO)

      #HealthcareTechnology #BusinessAnalyst #Salesforce #ProfessionalServices #CareerGrowth

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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