• Job Description

  Req#: 25023577

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

  Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

  Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

  At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

  Job Description:
  This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support.

  Responsibilities:•

  • Acts as a lead contributor to execute the scope of initiatives and processes through continuity planning, operational resilience, testing, and response management.
  • Collaborates with stakeholders to ensure business continuity, crisis management and/or disaster recovery plans adhere to policies, standards and/or procedures.
  • Supports deliverables related to audit and regulatory inquiries.
  • Identifies gaps and/or risks with the ability to propose solutions with streamlined execution.
  • Provides in-depth reporting and analytics to drive data-driven process improvements, control enhancements, and ensure FLU/CF partners are held accountable for program requirements.
  • Provides subject matter consulting related to business continuity, crisis management, and disaster recovery programs.
  • Deliver end-to-end assessment of potential/actual stakeholder impacts, mitigation action planning and consistent messaging.
  • Develop and maintain strong internal and external partnerships.
  • Quickly execute concise, accurate, and timely communications driven by data analysis to senior leadership.
  • Engage with all FLU/CFs to enhance efficiency and effectiveness of planning and preparedness processes.
  • Must be able to ingest information quickly and manage multiple processes simultaneously.
  • Develop and refine business processes and standard/procedure requirements to ensure FLU/CF preparedness for disruption events.
  • Collaborate with Enterprise Exercise team on design and participation in response-based exercises, drills, tabletops, etc. ensuring appropriate representation of Global Response roles and responsibilities.
  • Must have a history of successfully working across business units to execute business objectives.

  Skills:

  • Attention to Detail
  • Continuous Improvement
  • Issue Management
  • Process Simplification
  • Written Communications
  • Adaptability
  • Collaboration
  • Critical Thinking
  • Presentation Skills
  • Prioritization
  • Advisory
  • Business Continuity Management
  • Consulting
  • Crisis Management
  • Process Management
  • Crisis Management
  • Process Management
  • Reporting and Analytics Experience

  Required Skills:

  • 5-7 years of relevant work experience in Business Continuity/Disaster Recovery Management and/or Crisis Management experience in the banking/financial services sector.
  • Ability to be flexible in support of the maturing organization with an enterprise scope and mindset
  • Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines
  • Ability to appropriately influence key stakeholders and partners, and effectively challenge when necessary.
  • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
  • Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization
  • Ability to demonstrate strong relationship management and communication skills – candidate will need to navigate through the complexities of establishing relationships with horizontal partners, stretching up and across multiple organizations
  • Excellent team player
  • Highly skilled with all Microsoft tools.
  • Strong reporting and analytics skills.

  Desired Skills:

  • Demonstrated ability to navigate cross-Enterprise communications and engagement
  • Program and Process management experience
  • Familiar with Business Continuity Operational Resiliency (BCOR), Services Taxonomy and Inter-affiliate Enterprise Policies
  • Comfortable with communicating directly with senior and executive level leadership.
  • Experience with developing and implementing an initiative.
  • Strong risk awareness, including operational, compliance, and reputational risk.
  • Reporting and analytics experience, including:
    • SQL: intermediate-to-advanced-level (Joins/Union/Case/In/Group By/Append/Update)
    • Excel: expert/power-user (pivots, dynamic array/spill functions, Power Query, intermediate VBA)
    • MS Access: intermediate-to-advanced level.
  • Experience with tools such as Alteryx, Tableau, and SharePoint.
  • Strategic thinker with problem-solving skills.
  • Excellent written and verbal communication skills.
  • Contribute to create a positive team culture within a diverse workforce.
  • Bachelor's Degree or equivalent work experience

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

  Pay Transparency details

  US - NJ - Pennington - 1400 American Blvd - Princeton Place At Hopewell Bldg. 4 (NJ2140)

  Pay and benefits information

  Pay range

  $111,000.00 - $164,600.00 annualized salary, offers to be determined based on experience, education and skill set.

  Discretionary incentive eligible

  This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

  Benefits

  This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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