• Job Description

  Req#: 24025898

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:
  This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

  Responsibilities:

  • Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

  • Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation

  • Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

  • Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness

  • Performs QA activities including executing on controls, managing cases, and reporting results

  • Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success

  • Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

  Skills:

  • Controls Management

  • Issue Management

  • Monitoring, Surveillance, and Testing

  • Quality Assurance

  • Risk Management

  • Analytical Thinking

  • Attention to Detail

  • Critical Thinking

  • Problem Solving

  • Written Communications

  • Decision Making

  • Innovative Thinking

  • Prioritization

  • Recording/Organizing Information

  • Research

  LOB Job Description:

  The Sr. Business Control Specialist provides support for Product and Channel Engagement managers across Consumer and Small Business businesses to drive awareness and compliance with AML and economic sanctions laws, rules, regulations and bank standards. Also plays a critical role in understanding business strategy and anticipating risk in a fast-changing environment. Accountable for assessing, escalating and mitigating AML risk and control gaps in an evolving business and AML landscape, proactively identifying areas of risk while providing support for responsible growth of the business. Maintain relationships with engagement manager, business partners and key risk partners to meet business needs, while managing AML compliance requirements and risks. Critical stakeholders include assigned Consumer and Small Business partners and process owners, Global Financial Crimes leaders, Compliance and Operational Risk partners, and Front-Line Unit/Control Function partners.

  Responsibilities:

  • Ensure ongoing business compliance with AML regulatory requirements, inclusive of the AML Standards

  • Engage with policy teammates to identify, assess and communicate emerging issues, themes and trends based on evolving business and compliance

  • Partner to communicate AML regulatory and AML Standards changes, determine business impact and ownership, and drive consistent implementation

  • Responsible for planning, organizing, monitoring and controlling projects using appropriate tools and techniques to ensure efficient and effective project completion

  Required Qualifications:

  • Strategic thinker - identify challenges/issues and assess for potential broader impacts and determine actions with minimal management oversight

  • Creative - think outside the box and evolve our program

  • Strong multi-tasking skills - prioritize and juggle multiple tasks simultaneously; ability to rebound quickly following an interruption

  • Outstanding verbal and written communication skills; ability to simplify and summarize complex topics

  • Extensive Consumer and Small Business knowledge

  • Proven presentation skills, with the ability to present key messages, recommendations and information in a clear, concise and insightful way and synthesize information key to relevant points

  • Accountable - work independently, set-goals and deadlines; document actions and outcomes

  • Follow-through and consistency - deliver on commitments; close the loop

  • Strong Microsoft Excel, Word and PowerPoint skills

  Desired Qualifications:

  • 3+ years of experience with business controls, risk, compliance, product, sales, servicing, or similar function

  • Understanding of change management process, such as CAST, UCRA

  • Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists

  • Bachelor’s degree

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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