• Job Description

  Req#: R26451
  Employer Industry: Cybersecurity
  
  Why consider this job opportunity:
  - Salary up to $180,000 per year
  - Eligibility for bonuses and equity grants
  - Comprehensive benefits package, including health insurance and 401k
  - Opportunities for professional development and career advancement
  - Vibrant office culture with world-class amenities
  - Flexible remote work option
  
  What to Expect (Job Responsibilities):
  - Partner with business stakeholders to maintain a prioritized strategic roadmap for ServiceNow enhancements and projects
  - Translate business needs into scalable functional and technical requirements with a focus on AI-assisted and automated workflows
  - Design and enable automation using ServiceNow capabilities such as NOW Assist GenAI and Flow Designer
  - Collaborate with developers and architects to guide solution design without owning code delivery
  - Drive adoption of self-service and automation to enhance end-user experience and reduce manual effort
  
  What is Required (Qualifications):
  - Bachelor’s degree (technical degree preferred)
  - 10+ years of experience implementing, configuring, and administering SaaS business systems, with at least 4 years of ServiceNow experience
  - Strong ServiceNow platform experience across multiple workflows (e.g., ITSM, HRSD, CSM)
  - Excellent stakeholder engagement, facilitation, and communication skills, including presenting to senior leadership
  - Strong understanding of ITSM and ITIL best practices
  
  How to Stand Out (Preferred Qualifications):
  - Practical exposure to GenAI use cases (e.g., ServiceNow Now Assist)
  - Experience designing AI-assisted workflows beyond basic chatbots
  - ServiceNow certifications (Administrator, Advanced Administrator)
  - Knowledge of CMDB, CSDM, and Asset & Configuration Management
  - ITIL Foundation v3 or higher
  
  #Cybersecurity #ServiceNow #CareerOpportunity #CompetitivePay #RemoteWork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

Notice