• Job Description

  Req#: 2968198
  Are you eager to make a huge impact to a program, which will help Amazon’s vendors grow? Are you ready to setup the best-in-class vendor operations, define processes to drive vendor satisfaction and work with internal teams to improve their business with Amazon?
  
  Amazon’s Retail Business Services (RBS) team is looking for a dynamic and talented Catalog Lead to achieve the business/operations goals for vendors in TR marketplace. The Catalog Lead will be responsible for root causing data quality issues, identify and analyse non-productive inventory and bring about recommendations, identifying selection gaps and help expanding selection from the vendors and develop business relationship with vendors in the end.
  
  The Catalog Lead position offers an introduction to our online retail business and a broad training ground for future success. The successful Lead is an effective listener, communicator and problem-solver, and is able to balance the needs and requirements of both Amazon.com and strategic vendors. The candidate must be able to effectively drive operational metrics, meet the SLAs and exceed ambitious business goals by engaging with internal business and operations partners.”
  -Bachelor's degree.
  - 1-3+ years of successful backend operations, handling complex request of customers, Inside sales or Client management experience, preferably in the eCommerce, retail technology, FMCG, HiTech or software industries.
  - Exceptional interpersonal skills, ability to build relationships and influence others without authority.
  - Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
  - Strong organizational and project management skills, including prioritizing, scheduling, and time management.
  - Proactive attitude, detail-oriented, and a team player.
  - Proficient in Excel
  - SQL knowledge
  - Languages known such as VBA, Python etc.
  - Exposure to back office operations, escalation management and troubleshooting environments
  - Experience in managing high priority queues
  
  
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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