World Education Services

Sr Dir, Sales, Marketing & Customer Solutions (Remote)


PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time
  • Job Description

      Req#: SRDIR001507
      Employer Industry: Educational Services

      Why consider this job opportunity:
      - Salary up to $250K CAD
      - Opportunity for career advancement and growth within a mission-driven organization
      - Work remotely from various provinces in Canada with flexible scheduling
      - Comprehensive wellness programs and generous time-off policies to maintain work-life harmony
      - Access to learning opportunities and professional development programs
      - Inclusive and diverse workplace culture that values employee contributions

      What to Expect (Job Responsibilities):
      - Lead Business Development, Marketing, and Customer Service to drive revenue growth and enhance client experiences
      - Build and expand partnerships with institutions and government agencies across Canada and the US
      - Oversee a portfolio of 7,000+ institutional clients to ensure high satisfaction and retention
      - Mature the marketing function, focusing on digital performance and brand elevation
      - Provide strategic oversight during the transition of the Customer Service function, improving operations and customer experience

      What is Required (Qualifications):
      - 10+ years of experience in growth-oriented roles, including senior leadership in business development and marketing
      - Strong track record of building and expanding institutional partnerships
      - Deep understanding of digital marketing strategies and performance metrics
      - Experience managing global, diverse teams in a matrixed organization
      - Willingness to travel domestically and internationally (~20% of the time)

      How to Stand Out (Preferred Qualifications):
      - MBA or equivalent experience preferred
      - Experience managing customer service teams
      - Expertise in Salesforce strongly preferred

      #Education #Leadership #RemoteWork #CareerGrowth #DiversityAndInclusion

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      World Education Services (WES) is a non-profit social enterprise dedicated to helping international students, immigrants, and refugees achieve their educational and career goals in the United States and Canada.

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