Bank of America

Sr. Global Financial Crimes Investigator


PayCompetitive
LocationJacksonville/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 24049607

      Job Description:

      At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

      Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

      At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

      Job Description:

      The Senior Global Financial Crimes Investigator works under broad supervision to ensure the accuracy and completeness of cases as well as the integrity of decisions related to filing or not filing a Suspicious Activity Report (SAR) in accordance with following the FCI Investigative procedures.

      Responsibilities are included but not limited to:

      • Review fraud cases for completeness and accuracy and approve final case result for efiling and/or case closure.

      • Provide coaching and feedback to Global Financial Crimes Investigators on work product and to improve the quality of their work while ensuring cases are sufficiently investigated, evidence provided, and findings documented.

      • Support managers as it relates to functional responsibilities like case assignments, case age and queue monitoring, and team workload balancing

      • Drive team and department improvement opportunities across the investigative processes

      Responsibilities:

      • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

      • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

      • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

      • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

      • Participates in the case assignment process to distribute work across the investigative team

      • Provide coaching and feedback to Fraud Investigators

      Required Qualifications:

      • Minimum five (5) years experience in fraud related field

      • Bachelor's Degree or equivalent work experience in fraud related field

      Desired Qualifications:

      • Prior fraud investigations experience

      • Prior experience working in financial services or related government entity

      • Certified Fraud Examiner (CFE) designation

      Skills:

      • Coaching

      • Fraud Management

      • Quality Assurance

      • Regulatory Compliance

      • Investigation Management

      • Policies, Procedures, and Guidelines Management

      • Risk Management

      • Issue Management

      • Reporting

      • Written Communications

      Shift:

      1st shift (United States of America)

      Hours Per Week:

      40
  • About the company

      Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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