Bank of America

Sr Service Specialist


PayCompetitive
LocationBrea/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 24025575

      Job Description:

      Review of high-risk funds disbursement requests to ensure they support client’s preferences and are compliant with bank procedure and policy.

      Responsibilities:

      Accurate and timely review of cashier check requests, Internal Bank Transfers, Wire Transfer Amendment, Account Closure, Positive Pay and BANY accounts submitted to team workbaskets. Complete client call back verification as required.

      Requirements:

      • Work Schedule - 1st Shift 9:00-5:30 pm PST
      • Attention to detail
      • Time Management
      • Fast paced environment
      • Critical thinking
      • Prioritization
      • Strong written communication with focus on succinct messaging
      • Self-motivated and able to work unsupervised
      • Basic Excel

      Other (Preferred):

      • Customer service

      Working knowledge of:

      • Knowledge Center (KC)
      • GSS / ICON 360
      • BOSS / IDS
      • SharePoint

      Shift:

      1st shift (United States of America)

      Hours Per Week:

      40
  • About the company

      Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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