• Job Description

  Req#: 7745c377-eaae-459b-9352-05acea4f81be
  About Shipium
  
  Shipium is on a mission to solve the 'Prime problem' that modern retailers face today how to make fast, free, and on-time delivery promises a cornerstone of the customer's shopping experience. We work with both fast-growing companies and well-known large retailers to cut costs, speed deliveries, and increase flexibility through great APIs, easy integrations into existing infrastructure, and powerful services optimizing the full retail supply chain.
  
  We're building tech that connects previously fragmented systems and automates complex supply chain decisions to deliver speed and value across operations.
  
  Founded in 2019 by supply chain technology experts from Amazon and Zulily, the company is on a mission to help every eCommerce company provide its customers a great delivery experience while simultaneously reducing their costs to fulfill orders.
  
  About the role
  
  We're seeking a Senior Solutions (Pre Sales) Engineer to join our dynamic team. This hands-on role is a key part of the pre-sales process, partnering closely with Sales, Product, and Implementation teams to create tailored customer solutions that unlock long-term value and success. The Senior Solutions Engineer will strategize with the Sales team to determine the required Evaluation Stage Activities (ESAs), as well as assist with the creation and delivery of presentations for targeted solutions.
  
  What you'll do
  
  
  • Lead in-person and virtual workshops to uncover customer needs and map them to Shipium's platform capabilities.
  • Partner with Sales to craft strategic pre-sales plans and design compelling solution demos and presentations.
  • Translate customer business goals into technical requirements and guide customers on how best to leverage Shipium's APIs and platform.
  • Deliver Proof of Value engagements that demonstrate ROI and drive customer commitment.
  • Analyze customer logistics data to identify optimization opportunities and strengthen business cases.
  • Contribute to Statements of Work (SOW) and RFP/RFI responses, and ensure a smooth transition to implementation.
  • Act as a trusted technical advisor and subject matter expert during pre-sales and onboarding.
  • Provide structured feedback to Product and Engineering to help shape roadmap priorities based on customer needs.
  
  Qualifications
  
  
  • 7-10 years of experience in SaaS (preferably in supply chain, logistics, or eCommerce tech) in a pre-sales, solutions engineering, technical consulting, or customer success role.
  • Strong understanding of supply chain systems (WMS, OMS, TMS, or multi-carrier platforms).
  • Experience working with APIs, Postman, and cloud-based software.
  • Experience working in early-stage or high-growth tech startups.
  • Hands-on logistics or operations experience.
  • Background in solution scoping and writing technical documentation.
  • Ability to analyze data, build business cases, and communicate ROI effectively.
  • Exceptional presentation skills and ability to communicate with both technical and executive-level stakeholders.
  • Strong judgment, problem-solving skills, and adaptability in fast-changing environments.
  • Team-first attitude with leadership potential and willingness to mentor others.
  
  20-30% travel required
  
  At Shipium, Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 25* states, 8 paid weeks of parental leave, 12 paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off.
  
  Shipium is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please email Human Resources (hr@shipium.com) and let us know the nature of your request and your contact information.
  
  This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and mentorships. Shipium makes hiring decisions based solely on qualifications, merit, and business.
  
  *Although based out of Seattle, WA, Shipium is 100% remote in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Montana, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Vermont, Washington & Wisconsin.
  
  customers on
  
  Shipium participates in e-verify
  
  The pay range for this role is:
  
  135,000 - 155,000 USD per year (USA)

• About the company

  The best remote jobs for you

Notice