Job Description

Who we are ...

Nordstrom is a specialty retailer offering the very best in fashion and customer service since 1901. We live by five simple values that guide how we work together day-to-day. We are customer-obsessed, owners at heart, curious and ever-changing, we extend ourselves to our peers and our customers, and we're here to win! We're proud to be named to Fortune magazine's list of "Best Companies to Work For" for 20+ years.

The Nordstrom Media Network (NMN) is an advertising program enabling brands to share their stories with Nordstrom and Nordstrom Rack customers via on- and off-site media campaigns. It's a natural next step in our "Closer to You" strategy and allows brands to conveniently connect to our customers with personalized recommendations and experiences. The NMN team is expanding and seeking to hire a Systems Analyst who is a motivated self-starter that can take the lead in owning our Salesforce system organization. This will require a strong understanding of Salesforce and a high level of analytical skills to improve our Sales process and SFDC (SalesForceDotCom) structure. A career at Nordstrom is fun, fast-paced and challenging. Be a part of something we think is pretty awesome.

This is a remote position and Nordstrom can offer remote employment of this position in all US states except AR, MS, MT, NE, NH, ND, SD, VT, WV, and WY. Some travel will be required.

A day in the life...

• Manage all SFDC Sales Cloud functions (minimum but not limited to): validation rules, data migrations, data loads, product uploads, formula fields, manage API connections and managed packages, data hygiene, automation flows, dashboards and reports, change sets, SOP process definition
• Triage Incidents independently, using internal tools and resources, and communicating progress
• Ability to manage through both long term (6+ months) and short term (monthly) projects with ease while balancing day-to-day Sales team support
• Responsible for finding efficiencies in SFDC back-end set-up and processes to support the sales team functions
• Deepen your knowledge of the tools and applications we support
• Lead implementation of SFDC CRM Analytics

You've got this if you have...

• A Bachelor's degree in Technology, Sales, Marketing or similar field or equivalent education/experience
• 3-5 years of Salesforce Sales Cloud admin experience preferably within advertising, retail, or e-commerce
• Salesforce Administrator Certified required
• Solid triage and troubleshooting skills, with the ability to work independently
• Strategic thought and prioritization: ability to solve problems, propose solutions, and deliver results
• Strong process, change management, and project management skills
• Subject matter expert on sales and marketing tools
• Proficient in Microsoft Excel, including experience with creating reports, using formulas and functions, analyzing data, creating pivot tables, conditional formatting, VLOOKUP's, and queries
• Ability to tackle ambiguity head on
• Preferred SFDC Certifications: Advanced Admin, Platform App Builder, CRM Analytics

#LIRemote

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $120,500 - $220,500 annually, Colorado: $120,500 - $187,500 annually, Connecticut: $120,500 - $220,500 annually, Hawaii: $120,500 - $187,500 annually, Nevada: $120,500 - $187,500 annually, New York: $120,500 - $220,500 annually, Rhode Island: $120,500 - $187,500 annually, Washington: $120,500 - $220,500 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf