• Job Description

  Req#: 7460397
  **Employer Industry:** Fintech (Retirement Services)
  
  **Why Consider this Job Opportunity:**
  - Salary up to $100,000
  - Robust suite of physical, financial, and mental wellness benefits
  - Opportunity for career advancement and growth within a high-growth fintech company
  - Flexible work-from-home stipend and quarterly lifestyle stipend
  - Engaging team-building experiences and a collaborative work environment
  - Recognized as a Great Place to Work and awarded for being one of the Best Places to Work
  
  **What to Expect (Job Responsibilities):**
  - Lead and facilitate dynamic onboarding and continuing education courses for Customer Support Specialists and Client Relationship Managers
  - Maintain a deep understanding of multiple functional areas to deliver integrated training
  - Evaluate trainee performance and provide actionable feedback to managers
  - Independently develop innovative training processes and materials in collaboration with subject matter experts
  - Foster a culture of collaboration and support for company-wide initiatives
  
  **What is Required (Qualifications):**
  - BA degree or equivalent practical experience
  - Minimum of 5+ years of experience in teaching, training, or a related field
  - Proven customer management skills, particularly with large and complex accounts
  - Exceptional written and spoken communication skills
  - Strong organizational and analytical skills with a focus on data-driven decision-making
  
  **How to Stand Out (Preferred Qualifications):**
  - Experience in a startup or SaaS environment
  - Familiarity with Salesforce, Docebo, Google Drive, and other LMS systems
  - Demonstrated ability to thrive in a rapidly changing environment
  - Proven track record of meeting and exceeding team objectives
  - Ability to develop strong working relationships across all levels of management
  
  #Fintech #TrainingAndDevelopment #CareerGrowth #GreatPlaceToWork #RemoteWorkOpportunity
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Human Interest makes it easy to start a 401(k). We automate administration and help your employees plan for their futures with built-in investment advising.

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