IQVIA

Sr/Care Manager, Patient Support Services – Remote

5 days ago

Pay$22.00 / hour
LocationNorthborough/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: R1442429
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $22/hr
      - Opportunity for career advancement and growth within the organization
      - Work remotely from a private workspace
      - Supportive and collaborative virtual team environment
      - Chance to make a positive impact on patient assistance and healthcare access
      - Comprehensive training and educational opportunities provided

      What to Expect (Job Responsibilities):
      - Perform outbound calls to obtain necessary information and document accurately
      - Answer inbound calls and assist customers with pharmacy-related services
      - Maintain professionalism while providing efficient, courteous, and friendly service
      - Contact insurance companies for benefit investigations and coverage eligibility
      - Assist patients with the enrollment process for copay assistance programs

      What is Required (Qualifications):
      - High School Diploma or equivalent; some college preferred
      - Minimum one year of experience in medical billing, reimbursement, insurance verification, or related medical office experience
      - Previous data entry experience (minimum three months) with a typing speed of 30 wpm+
      - Must be computer savvy, including navigating multiple applications and using Microsoft Suite programs
      - Exceptional written and verbal communication skills

      How to Stand Out (Preferred Qualifications):
      - Previous experience in Patient Support Services (Hub)
      - Customer service experience in the healthcare field
      - Bilingual proficiency

      #HealthcareServices #RemoteWork #PatientSupport #CareerGrowth #CustomerService

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...

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