NHS
SRH Specialist Clinic Co-ordinator
This job is now closed
Job Description
- Req#: H9040-25-0813?language=en&page=238&sort=publicationDateDesc
- To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurse's, patients who access Contraception and GUM services alongwith patients who self-refer / refer via GP via the telephone.
- Responsible for day-to-day administration dutiesrequiredfor all aspects of the following Specialistservices:Complex Contraception,Menopause,Psychosex, Vasectomy, and the unplanned Pregnancy Service.Regular Housekeeping of Databases as instructed by performance manager, processselfreferrals, letters/ prescriptionsin line with department protocols.
- To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurses, patients who access Contraception and GUM services alongwith patients who self-refer / refer via GP via the telephone.
- Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the Unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.
- To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurses, patients who access Contraception and GUM services alongwith patients who self-refer / refer via GP via the telephone.
- Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the Unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.
- IT experience in NHS or similar role
- NVQ level 3 or equivalent experience
- Excellent communication skills
- IT Qualification or CLAIT, ECDL Admin based Qualification
- Customer service Training
- Office Experience or NHS Admin experience
- Customer / patient service experience
- Extensive Office experience / Medical office 3+years
- competent in NHS IT packages such as WPAS, CWS, Lillie Blithe, Microsoft
- IT experience in NHS or similar role
- NVQ level 3 or equivalent experience
- Excellent communication skills
- IT Qualification or CLAIT, ECDL Admin based Qualification
- Customer service Training
- Office Experience or NHS Admin experience
- Customer / patient service experience
- Extensive Office experience / Medical office 3+years
- competent in NHS IT packages such as WPAS, CWS, Lillie Blithe, Microsoft
Job summary
The successful candidate will work closely with the Sexual and Reproductive Health Admin and Clinical staff to deliver fundamental timely care. You must have excellent communication and organisational skills and great attention to detail. They will also need to have the ability to work under pressure, use own initiative for certain tasks and also work as part of a team. An excellent telephone manner is vital as the post holder will have direct contact with patients, other health professionals and third party suppliers in line with operational processes and practices. The post holder must embrace change and be committed to best practice.
Knowledge of Myrddin, Clinical Workstation and Lillie Blithe is desirable but training will be provided for the successful candidate.
This role is very busy, varied and challenging but also very rewarding and will be an excellent opportunity for the right candidate.
Main duties of the job
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Details
Date posted
27 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
040-AC154-0525
Job locations
Augustus & Isca Unit, St Cadoc's Hospital
Lodge Road
Caerleon, Newport
NP18 3XQ
Job descriptionJob description
Job responsibilities
Please see attached Job description for all details .
Job responsibilities
Please see attached Job description for all details .
Person SpecificationPerson Specification
IT Skills
Essential
Desirable
Office Experience
Essential
Desirable
IT Skills
Essential
Desirable
Office Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Augustus & Isca Unit, St Cadoc's Hospital
Lodge Road
Caerleon, Newport
NP18 3XQ
Employer's website
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Augustus & Isca Unit, St Cadoc's Hospital
Lodge Road
Caerleon, Newport
NP18 3XQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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