• Job Description

  Req#: R206527

  About the Role

  Gap Inc. is seeking a Staff Network Engineer – Stores Network to lead the evolution of our retail store network infrastructure across North America and global markets. This role is both hands-on and strategic, responsible for shaping the architecture, reliability, and scalability of the networks that power thousands of Gap Inc. stores.
  As a senior technical leader within the Infrastructure Engineering organization, you will define standards, drive innovation, and influence cross-functional teams to enable secure, resilient, and highly available connectivity. This role plays a critical part in supporting Store Wi-Fi, LAN, WAN, SD-WAN, 5G, and IoT ecosystems, enabling Gap’s Store of the Future vision.

  What You'll Do

  What You'll Do

  Key Outcomes & Responsibilities

  1. Raise the Technical and Operational Bar

  • Define and evolve store network reference architectures supporting Wi-Fi, LAN, WAN, SD-WAN, and 5G connectivity
  • Lead store network modernization initiatives to improve uptime, resiliency, and performance across thousands of retail locations
  • Establish engineering standards and best practices aligned with enterprise architecture and security requirements
  • Partner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications

  2. Enable Store of the Future & Innovation

  • Architect network solutions that support IoT and smart store devices, including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologies
  • Collaborate with product and store technology teams to enable pilots and new in-store capabilities
  • Evaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences

  3. Deliver Resilient, Scalable Store Connectivity

  • Engineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths (broadband, LTE/5G)
  • Act as the highest-level technical escalation point for complex or systemic store network issues
  • Lead deep root cause analysis and drive long-term corrective actions tied to reliability metrics
  • Improve observability, failover behavior, and performance across the store network platform

  4. Drive Automation, Standards & Engineering Excellence

  • Influence automation strategies to reduce manual effort, configuration drift, and operational risk
  • Define scalable deployment and lifecycle management models for store network infrastructure
  • Establish documentation, design standards, and operational runbooks to support consistent execution at scale

  5. Partner, Lead, and Influence

  • Collaborate closely with Infrastructure, Security, Cloud, and Store Technology product teams across Gap Inc.
  • Work with telecom providers, ISPs, and network vendors to shape solutions and resolve systemic issues
  • Provide technical mentorship and guidance to engineers across the organization
  • Influence outcomes through expertise, strong communication, and technical credibility

  Required Qualifications

  • 10+ years of experience designing and supporting large-scale enterprise or retail networks
  • Deep expertise in Store Wi-Fi, LAN, WAN, SD-WAN, and branch connectivity
  • Strong hands-on experience with Cisco and Juniper networking platforms
  • Advanced knowledge of routing and switching (BGP, OSPF, VLANs, QoS)
  • Experience supporting IoT and store-critical devices in highly available environments
  • Strong understanding of network security principles, segmentation, firewalls, VPNs, and DNS security
  • Proven ability to lead architecture decisions and resolve complex, ambiguous technical problems

  Who You Are

  Preferred Qualifications

  • Experience supporting global retail environments with hundreds or thousands of stores
  • Experience with cloud-managed networking platforms (e.g., Cisco Meraki)
  • Familiarity with cloud networking (AWS, Azure, or GCP)
  • Automation or scripting experience (Python, APIs, Infrastructure as Code)
  • Industry certifications such as CCNP, CCIE, JNCIP/JNCIE, or equivalent experience

• About the company

  Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.

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