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Job Description
- Req#: 299162
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Flexibility of remote work
- Chance to make a positive impact on patient care and staffing efficiency
- Comprehensive training provided to enhance skills and knowledge
What to Expect (Job Responsibilities):
- Conduct customer service and support to caregivers on nursing units at the employer's facilities
- Generate and review 24-hour staffing projections and seek coverage for shifts
- Collaborate with nursing leadership to assess and address staffing needs
- Document caregiver schedule changes using Kronos and manage unit call-offs
- Compile reports for nursing leadership to ensure effective staffing operations
What is Required (Qualifications):
- High School Diploma or GED; Associate's Degree may substitute for one year of experience, and Bachelor's Degree may substitute for two years
- Minimum of two years of customer service experience
- Experience in staffing/scheduling preferred
- Proficient in MS Office, Excel, and database software
- Ability to work in a fast-paced environment and handle stress effectively
How to Stand Out (Preferred Qualifications):
- One year of staffing/scheduling experience
- Strong organizational and time-management skills
- Proactive mindset with problem-solving abilities
- Ability to build relationships with nursing leadership and caregivers
#Healthcare #Staffing #CustomerService #RemoteWork #CareerGrowth
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