• Job Description

  Req#: STAFF001573

  Position Title: Staff Support Specialist

  Organization: Jewish Family Service of San Diego

  Department: Desert Programs

  Position Type: Part-Time (On-Call), Non-Exempt

  Work Setting: Hybrid

  Reports To: Senior Director of Patient Advocacy & Housing Services

  Pay Range: $60/hour

  Total Compensation:

  In addition to standard pay, compensation for this position includes:

  • Generous employer 401(k) contributions

  Time Away from Work:

  Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

  • Sick Pay – 1 hour for every 30 hours
  • 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

  Position Overview:

  JFS is looking for a compassionate, mission-driven individual to join the Desert team as a Staff Support Specialist. In this role, you have the opportunity to use your management skills and human resources experience to make a meaningful difference in your community and help change lives across Riverside and San Bernardino Counties. The Staff Support Specialist plays an integral role in the team and supports the entire agency by assisting with change management. This would involve measuring and understanding employees' readiness for change, and assisting them with managing change, and team transitions. This position reports directly to the Senior Director of Patient Advocacy & Housing Services and works closely with the Director of Supportive Housing and the rest of the desert team.

  Responsibilities :

  • Assist with employee recruitment, hiring, and retention
  • Provide supervisors with extensive training on how to manage difficult employees including employee counseling, documentation, and discipline (“Soft Skills”)
  • Work with employees and supervisors to set goals, offer feedback, and keep employees engaged
  • Assist with change management. This would involve measuring and understanding employees' readiness for change, and assisting them with managing change, and team transitions. This is particularly relevant in light of recent management changes
  • Assess areas related to gaps in skill sets and how to manage those
  • Ethical judgment and integrity training
  • Interpersonal skills training as they relate to co-workers and supervisors
  • Conflict resolution training and support
  • Reviewing HR regs, particularly with supervisors
  • Review written correspondence as it relates to staff supervision and disciplinary issues
  • Provide a sound board for staff who have HR-related issues
  • Make appropriate recommendations to HR concerning staff leaves of absence, drug testing, and disciplinary actions
  • Help employees understand cultural differences, biases, and power dynamics
  • In conjunction with HR management staff, prep employees for EEO/workers comp claim meetings/hearings
  • Disseminate information from HR management to desert staff
  • Assure that HR materials are up to date, such as required postings and forms
  • Provide pre/post surveys to measure employee knowledge

  Skills/Experience/Abilities That Are a Must-Have:

  • Knowledge of and experience with motivational interviewing preferred
  • Must be able to pass a Livescan, background check and drug test
  • Must have at least two years’ experience providing HR services and experience working in a non-profit environment
  • Must have one of the following certifications: PHR (Professional in Human Resources), SPHR (Senior Professional in Human Resources), or APHR (Associate Professional in Human Resources)
  • Two years’ experience in providing HR Support
  • Ability to be a team player with a flexible and creative approach
  • Excellent written and oral communication skills
  • Must be able to work remotely with occasional travel to Palm Springs
  • Proficiency in Word, Excel, and Outlook
  • Personal qualities of integrity, credibility, and commitment to the mission of JFS
  • Excellent spelling, grammar, and written communication skills

  Skills/Abilities We’d Like You to Have :

  • A SHRM certified professional
  • Bilingual
  • Highly organized in a fast-moving environment
  • Successful track record in setting priorities, shaping processes, managing staff and systems, and developing an infrastructure that creates a stronger and more efficient organization
  • Ability to support, cultivate, and anticipate the needs of the Supportive Housing programs in relationships to partnerships and strategic alliances
  • Excellent telephone and oral communication skills.
  • Ability to analyze data

  Physical Requirements:

  • Must be able to use hands to manipulate, handle, or feel objects, tools, or controls
  • Lift up to 25 lbs
  • Reach with hands and arms; climb stairs; and talk and hear
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

  Important Notice:

  When applying, please submit your cover letter and resume.

  Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

  About Jewish Family Service of San Diego
  Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often lifesaving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.

  *Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Jewish Family Service (JFS) is a client-centered, impact-driven organization working to build a stronger, healthier, more resilient San Diego. In partnership with our supporters and volunteers, we Empower Individuals & Families to Move Toward Self-Suff...

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