Role: State Performance Lead

Location: Murarrie, Brisbane. Area to cover Brisbane and Sunshine Coast.

Employment Type: Permanent - Full Time

With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their families. From our centre teams to our support teams, we work together to make a real difference for children in those crucial early years.

The State Performance Lead works alongside the State Manager to ensure we have the best Centre Directors in every centre, every day. The role works across all centres in the state to form a holistic view of centre performance with consideration to each centre’s contextual situation. The primary focus of this role is to support and work in service of centre leaders and teams to achieve organisational goals. A key element of the role is ensuring high and consistent centre performance and to coordinate the appropriate support services in-state and nationally to support the centre team.

This role requires strategic thinking, collaboration and coordination across state and national functions and the ability to navigate complexity, competing priorities and constantly changing situations and needs.

The successful candidate will be able to work a hybrid model, however it is expected for them to work out of the Centre Service Office in Murarrie one to two days a week.

Your Impact:

• Hold a deep understanding of each centre’s performance across all KPIs and understanding of each centre team’s capability needs.
• Prompt and coach Centre Directors when necessary to pull on appropriate state and national expert services in service of team capability and centre performance uplift while positively challenging the status quo to decouple or simplify ineffective / unnecessary line manager systems and process approvals that take up Centre Director time.
• Effectively monitor each centre’s performance using appropriate data, observations and insights.
• Work closely with all members of the State Support Team to form a holistic and current view of centre performance to better enable support services to ‘meet centres where they are at’ in terms of the centre team’s knowledge, skills and ability.
• Coordinate / broker the appropriate expert services, both in-state and nationally on behalf of centre teams requiring additional support.
• Work in collaboration with the appropriate expert services (in state and nationally) to verify Goodstart’s standards as defined in the 2025 strategy are being upheld across all centres.
• Use reflective practices as part of a regular routine to promote growth and adaptive thinking in self and others.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs.
• Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay.
• Access to discounted childcare (up to 15%)
• Discounted Health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes.
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
• Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose.
• Regular social events at our head office location
• Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families.

You’ll bring to the table:

• Hold qualifications in a Business, Teaching or Early Childhood Education and Care (ECEC) discipline.
• Have a sound knowledge of the Early Years Learning Framework (EYLF) and National Quality Framework (NQF)
• Extensive experience in developing and executing strategic plans to uplift performance.
• Demonstrated ability to develop, lead and nurture high performance teams and coach across multi-site teams.

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

Have a question? Contact Lisa Dobson on 07 3917 1013 or via email: ldobson1@goodstart.org.au

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority, and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | SF:LI || Bachelor (ECT) 3yr || Full-Time