The Children's Place

Store Lead - White Marsh Mall - Full time


PayCompetitive
LocationWhite Marsh/Maryland
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R000027117

      Location:

      Nottingham, Maryland

      Job Summary:

      The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.


      Responsibilities:

      Key Accountabilities:

      • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
      • Partners with Store Manager to address an performance concerns with associates
      • Support and participate in all company training and development initiatives
      • Foster a positive work environment and provides direct, objective feedback in a timely manner
      • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
      • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
      • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
      • Represent the company in a professional and positive manner
      • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
      • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
      • Process payroll weekly
      • Modify schedule based on business climate
      • Help maintain a clean, organized, and efficient stockroom, adhering to set policies
      • Ensure Environment (CRE) Standards & Safety requirements are being met

      Education and Experience:

      • High school diploma or equivalent
      • 1-3 years previous retail experience
      • Must be at least 18 years of ag

      Skills and Behaviors:

      • Excellent customer engagement
      • Must be detail oriented
      • Ability to prioritize tasks
      • Ability to work in team environment
      • Ability to give and receive performance-based feedback
      • Must embrace self-development
      • Must be an effective communicator
      • Must be adaptable and flexible to changing priorities
      • Excellent time management, planning, and organization skills
      • Proficient in Microsoft Office
      • Ability to adapt to and learn internal applications
      • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
      • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
  • About the company

      The Children's Place Inc. is an American specialty retailer of children’s apparel and accessories.

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