Olympus Corporation of the Americas
Summer Student, Customer Service (CSR)
This job is now closed
Job Description
- Req#: 8022
- Order entry and acknowledgement.
- Quote application and completeness.
- Order pricing maintenance.
- Order status inquiry.
- Logging approvals and other updates in Repair management system.
- Data entry with speed and a high level of accuracy.
- Timely response of telephone, fax and/or email inquiries and effectively assist external and internal customers with their individual requests.
- Effectively adhere to and utilize company and division policies and procedures to assist with problem resolution for customer inquiry.
- Perform other duties as required.
- Hours of Work: 9:00 am to 5:00 pm.
- Must have completed a minimum of two (2) years at an accredited 4-year college/university and be currently enrolled in that undergraduate or graduate degree program during the time of the summer student program.
- Must be legally able to work in Canada already.
- Comfortable working in a computerized environment.
- Basic math skills.
- Strong communication and interpersonal skills.
- Detail oriented.
- Bilingual in French an asset.
- Data entry experience.
- Customer Service / Call Centre experience.
- Using computer systems in a work environment
- Competitive salaries and annual bonus program
- Comprehensive medical benefits and pension plan
- Tuition reimbursement
- Free virtual live and on-demand wellness classes
- Work-life balance supportive culture with hybrid and remote roles
- Parental Leave and Adoption Assistance
- Diversity & Inclusion Programs including Colleague Affinity Networks
Working Location: ONTARIO, RICHMOND HILL
Workplace Flexibility: Hybrid
Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.
Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.
Our Purpose is to make people’s lives healthier, safer, and more fulfilling.
Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View
We deliver on our purpose and our core values by staying True to Life.
Job Description
Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.
We are currently looking for a summer student to join our Customer Service (CSR) team of Olympus Canada in the Richmond Hill, Ontario office. This is a full-time opportunity involving 40 hours per week. The summer student program runs from May 27, 2024 - August 23, 2024.
Experiences that grow you—and your career.
The Summer Student, Customer Service performs customer service functions such as basic sales order entry, logging updates in a Service shop floor control system, filing and archiving. Data entry speed and high accuracy required. While the minimum requirement is high school, French bilingualism would be an asset as well as some experience with using computerized systems in a work environment.
Job Duties
Job Qualifications
Required:
Preferred:
Why join Olympus?
Here, people matter—our health, our happiness, and our lives.
About us:
Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.
Olympus Canada Inc. (OCI)—a subsidiary of Olympus Corporation of the Americas—manages the Company’s operations and workforce throughout Canada in roles such as sales, marketing, service, and support functions. Based in Richmond Hill, ON, OCI is committed to developing our employees and supporting our local communities. For more information, visit olympuscanada.com and truetolife.com.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.
Olympus is dedicated to building a diverse, inclusive and authentic workplace
We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, provincial or local protected classification. EOE Minorities/Females/Veterans/Disabled
Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Interns and Co-Ops
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