Requisition ID: 815238
Store #: SVP009 West Coast- North
Position:Full-Time

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

GENERAL FUNCTION

MAJOR DUTIES AND RESPONSIBILITIES

• Partners with ELT, EFT and Field Leadership to deliver Sunglass Hut business objectives, meet sales goals, and manage controllable expenses.
• Drives a culture of high sales performance expectations.
• Analyzes business trends at Zone and Region level to identify behavioral opportunities and/or gaps to drive results.
• Creates an environment of shared wins through coaching, developing, mentoring and inspiring the team to enhance Zone performance.
• Networks, recruits and hires top talent to deliver the brand experience, as well as support cross-brand career paths.
• Inspires leadership growth through formal and informal performance evaluations which assess professional development needs, accomplishments, and achievements of management objectives.
• Assesses and prioritizes advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, Associate development, and communication.
• Creates a fun, inspiring and inclusive work environment that embraces diversity and reflects the culture of the brand.
• Creates an EMOTIONAL CONNECTION through ensuring consistent delivery of the Store Visit Road Map during every touch point.
• Pursues 100% customer satisfaction through competent, knowledgeable Associates and leadership.
• Analyzes and leverages customer feedback to identify patterns to further enhance the customer experience.
• Promotes a culture that encourages positive customer interactions through flawless delivery of The Sunglass Hut Experience.
• Serves as a critical strategy planning link between corporate and Field.
• Influences corporate partners; shares feedback/insights for Field initiatives.
• Shares insights and opportunities with corporate real estate partners; maintain active involvement in real estate development.
• Motivates, coaches and inspires the team to be avid brand ambassadors.
• Supports cross-brand learning and collaboration leading to improved operational efficiencies.
• Ensures execution of operational expectations through Field Leadership.
• Identifies and promotes operational trends and industry best practices.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent experience.
• 10+ years retail mutli-store management and operations
• Drive for Results
• Comprehensive knowledge of operations, processes, and business implications
• Excellent Training and Development skills
• Strong oral and written Communication
• Team building and management skills
• Interpersonal skills
• Problem solving and critical thinking ability
• Strong motivating, negotiating and influencing skills

Pay Range: $160,000 - $241235

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.